FAQS

Frequently Asked Questions

SynqTel is a leading provider of telecommunications solutions and services. We specialize in connecting mobile network operators with cutting-edge solutions, platforms, and equipment to enhance their services and deliver an exceptional experience to their subscribers.

SynqTel offers a range of services that empower mobile network operators to improve their offerings, engage with subscribers, and drive business growth. Our solutions include SMS and voice communication, mobile surveys and business intelligence, airtime top-up services, and content and VAS solutions.

What differentiates SynqTel is our commitment to innovation, excellence, and a deep understanding of the African and Middle Eastern markets. We partner with global leaders in the industry to offer the latest technologies and tailored solutions to meet the unique needs of our clients.

SynqTel partners with global leaders in SMS and voice communication solutions. Through intelligent delivery features and industry best practices, we ensure that messages are delivered reliably to their intended recipients, making it easier for our clients to communicate with their audience.

Our airtime top-up solutions offer convenience and efficiency for both mobile operators and their subscribers. Subscribers can easily add airtime by providing their phone number during transactions. This streamlined process enhances the customer experience and increases loyalty.

SynqTel’s content and VAS solutions include a cloud-based service delivery platform that enables mobile operators to rapidly deploy rich content offerings over various channels. This allows carriers to increase content penetration in their subscriber base by providing a feature-rich USSD content menu, enhancing user engagement.

While our services have a strong presence in Africa and the Middle East, we work with mobile network operators and clients worldwide. We are dedicated to providing our solutions globally and tailoring them to meet the specific needs of different markets.

To get in touch with SynqTel, you can visit our website’s contact section and fill out the contact form provided. Our team will promptly respond to your inquiries and discuss potential partnerships or collaborations.

Absolutely. SynqTel is dedicated to staying at the forefront of telecommunications innovation. We are committed to ongoing research and development, as well as working closely with industry leaders to ensure that our services evolve to meet the changing needs of our clients and the telecommunications industry.

TESTIMONIALS

The Trust From Clients

“Synqtel provides an open API and adequate guides and support. I recommend it to all developers and end users. ”

ISAAC A. / Website Developer

“Synqtel is very affordable hence makes me communicate effectively with my clients”

Victor O. / McKnight Logistics

“I cant recommend Synqtel enough to users. The simplicity, effectiveness and cost is very commendable!”

Victory K / Entrepreneur

contact us

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Call us 24/7

+254 791 399110 | +254 710 597896
Address : Pinetree Plaza, 8th Floor. Nairobi, Kenya.
Email : support@synqtel.com
Suport Hours : Mon - Sat: 9:00 - 18:00

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    About Synqtel

    "Connect Relate GROW," reflects SynqTel's core mission and values. It highlights three essential aspects of our business.

    Connect
    SynqTel is a bridge between mobile network operators and providers of carrier-grade solutions. We facilitate connections, partnerships, and collaborations within the telecommunications industry.
    Relate
    SynqTel allows you to not only connect but also foster relationships and meaningful interactions between various stakeholders.
    GROW!
    Our ultimate objective is growth, not only for us but also for their you. We aim to help you expand your reach and improve your services, ultimately leading to business growth and success.
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